Business

Building Confidence In Your Team - EP 117

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54 Min Listen

In this episode of The Spinoso Podcast, we explore the critical connection between leadership success and team growth. Your ability to thrive as a leader hinges on creating an environment where your team can excel alongside you. I’ll share how we transformed the chaos of unstructured systems at Genesis into a cohesive framework that fosters confidence and competence across the board. From onboarding processes to talent management, discover the steps we took to empower our team and drive mutual success.

We’ll dive into the importance of creating accessible training tools, like video tutorials, written guides, and step-by-step SOPs, that cater to all learning styles. I’ll also discuss how we implemented a structured training platform, Genesis University, to centralize resources, encourage autonomy, and ensure accountability. Whether you’re just starting out or years into your journey, these insights will help you build a team equipped for growth.

Finally, we’ll unpack the role of preparation and repetition in building confidence, both for your team and yourself. Learn how fostering competence leads to autonomy, improved client interactions, and, ultimately, a thriving business. Tune in to discover actionable strategies for scaling your business while cultivating a culture of empowerment and excellence.

Welcome to The Spinoso Podcast hosted by CEO, doctor, comic book geek, and car guy, Alex Spinoso. I help people and companies grow - especially in the medical business. While my experience and expertise is in scaling all types of medical businesses to 7, 8, 9-figures or more, I can be a mentor to anyone who wants to take ownership of their lives, become a better leader at home and at work, and overcome any obstacle that stands in their way.

(0:00) - Intro

(0:15) - Building Confidence and Competence in Teams

(2:19) - Creating Structured Training and Clear Expectations

(4:18) - Developing Comprehensive Training Programs

(7:33) - Confidence and Competence in Leadership

(11:09) - Mandatory Training and Core Values

(17:21) - Communication and Email Standards

(19:17) - Autonomy and Decision-Making

(37:38) - Encouraging Innovation and Risk-Taking

(40:05) - Building a Culture of Growth and Teamwork

(49:58) - Final Thoughts and Key Takeaways

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