The Power Of Referrals And Customer Service | Medical Monday - Ep 56

6 Min Listen

In this episode, I dive into one of the biggest questions I get from medical providers and clinics: "How to scale and where to spend marketing dollars?" My answer? Referrals and internal marketing. People buy from friends, not brands. Make sure your customer service is top-notch and educate your patients thoroughly. Always ask for referrals to grow your clinic.

If this podcast has helped you scale your medical business or taught you something valuable, check out my free courses at DrAlexSpinoza.com/courses. I have tons of free medical courses, research, and training to help you scale your business to seven, eight, and even nine figures.

Remember to focus on incredible customer service, follow-up, and always ask for referrals or reviews to bring more people through your door. Track your referrals and reward those who bring the most business to you. This approach will help you create loyal followers and expand your company effectively.

Welcome to The Spinoso Podcast hosted by CEO, doctor, comic book geek, and car guy, Alex Spinoso. I help people and companies grow - especially in the medical business. While my experience and expertise is in scaling all types of medical businesses to 7, 8, 9-figures or more, I can be a mentor to anyone who wants to take ownership of their lives, become a better leader at home and at work, and overcome any obstacle that stands in their way.

(0:00) - Intro

(1:05) - Biggest question

(1:56) - Educate, educate, sell

(3:04) - Provide incredible customer service

(4:16) - Conclusion

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