When we first started expanding our business, communication was a real challenge. We were using text messages, but that caused issues because not everyone could participate in group texts—especially those with Android phones. So, we tried WhatsApp, but that led to breakdowns in communication as we scaled up to 10 to 12 locations. Clinic directors and providers struggled to get on the same page, and training and support suffered.

That's when we discovered Workplace by Meta. It's a fantastic platform that operates like a closed group on its own platform, but it looks and acts just like Facebook. It's intuitive, so all our employees know how to use it. We tried other options like Slack and Basecamp, but they were too complicated. We needed something simple that people would actually use.

We've organized Workplace into different groups based on states and departments within our business, so even teams in Europe and South America can communicate seamlessly. Plus, Workplace ensures privacy—you have to be invited to join, so it's secure.

We also use Workplace Chat, which is like text messaging within the platform. It's made a huge difference in our business. People are in there every day, sharing ideas, celebrating wins, and supporting each other. It's created a positive environment of learning, success, and growth.

This improved communication has had a significant impact on our business. Within just 90 days, we saw our revenue increase by 15 to 20%. So, whether you choose Workplace, Mighty Networks, or another platform, investing in better communication tools can truly transform your business.